If your Oregon ballot still hasn’t arrived, contact your county elections office now. With the November 3 election approaching, a missing envelope is a problem election workers can help you address. The Secretary of State directs voters whose ballots are lost, destroyed or damaged to request a replacement from their county.

That advice also applies to voters who never received their ballot. In its October 27 announcement, Multnomah County Elections urged those voters to contact the office promptly. The county’s deadline to request a replacement by mail was October 28 at 7 p.m.; replacements are now available for in-person pickup.

Start with your county elections office

The state’s current election information links to My Vote, where you can check registration and ballot status. It also explains that ballots aren’t mailed to voters whose registration is inactive. If that is what your record shows, update your registration or contact the county for help with your circumstances.

Use your own county’s instructions when arranging a replacement. Multnomah County’s online service is for its registered voters, and its pickup arrangements should not be assumed to apply elsewhere in Oregon. The state ballot-help page provides the starting point for replacement questions, including a ballot damaged by a spill or a mistake.

Multnomah County offers pickup and Saturday hours

Multnomah County voters can use the replacement ballot service online. After ordering, wait for the confirmation that your ballot is ready and check the pickup location in that message. The county offers pickup in both Portland and Gresham.

The county’s replacement-ballot instructions direct will-call voters to Holocene at 1001 SE Morrison Street in Portland or Voting Center Express at 600 NE 8th Street in Gresham. Follow the location in your ready-for-pickup confirmation. The county’s election office schedule lists extended service hours of 8 a.m. to 7 p.m. Friday, October 30, and 10 a.m. to 2 p.m. Saturday, October 31. Hours are 8 a.m. to 7 p.m. Monday, November 2, and 7 a.m. to 8 p.m. on Election Day.

Help is available if a disability makes voting difficult

Disability Rights Oregon has reopened its voter assistance hotline ahead of the election, Oregon Capital Chronicle reported October 29. The organization’s accessible voting resources explain voting rights and how to get help. Voters who need assistance completing or returning a ballot can also ask their county elections office about available support.

Getting a replacement does not extend the return deadline

Official drop boxes must receive ballots by 8 p.m. Tuesday, November 3. Mailed ballots need an Election Day postmark and must reach the county within seven days. Oregon’s recommended mailing date, October 27, has passed, and the state strongly encourages returning ballots through an official drop box.

Remember to sign your return envelope before handing it in. Our coverage of Oregon’s added ballot drop boxes and ballot-tracking alerts explains those next steps. For a ballot that has not arrived, start with the county office rather than waiting through another mail delivery.